Our ‘Price Match Promise’

Here at MobShop, we pride ourselves on providing first-class customer services, offering the best wheelchairs and accessories available at the lowest prices possible. We want you to be able to select the most suitable mobility equipment without compromising on price. To do this we operate our Price Match Promise which means that you can buy from us with the knowledge that you are getting a fair deal and that you cannot purchase the same item for less elsewhere.

Price Match Promise terms and conditions:

•The delivery address must be within the mainland United Kingdom

•The product must be in stock on the competitor’s site at the time of the price match

•The competitors trading company must be based in the United Kingdom

•The competitor’s product must be identical in every way including specification, colour, size, model etc.

•The competitor’s price must be comparable including any delivery charges. If delivery charges are not included we will calculate them using our courier’s tariff and add them to the order value to make a fair ‘like for like’ comparison

•The competitor’s price must be visibly advertised online and be verifiable by our staff at the time of the price match

•Our Price Match Promise can only be applied to web sites that sell direct to consumers

•We cannot price Match products on Ebay nor marketplace sites such as Ebuyer or Amazon

So what do I do if I find a lower price elsewhere?

•If you find a product that meets the above criteria, please email us at hello@mobilityshop.co.uk using the subject line ‘Match This Price’. In the email please provide a link to the product on the competitors web site followed by a link to the product on our web site.

We will then be able to make an exact comparison and provide the Price Match where all the above criteria are met.

Please note that we can not apply retrospective Price Matches to purchases already made with us. In addition we can only Price Match on single products for personal use.